May 2026 - Present

Kaizen GamingAutomation Engineer · Remote from São Paulo, Brazil

• Build automations and integrations for Operations/Customer Support using Node.js, JavaScript, and Python.
• Built integrations that surface data in-context for support agents, cutting case-decision time by 28% and removing the need to consult third-party platforms.
• Developed triage automations that either fully resolve tickets, reducing those escalated to human agents by 30% or route them to the correct team (45% of tickets).

Node.js · JavaScript · Python

April 2025 - May 2026

UOL EdTechMid-Level Software Engineer · São Paulo, Brazil

• Built a lesson-summary feature with lazy loading and client-side caching (Next.js), cutting main-screen render impact; adoption reached 93% at launch and held at 80% after two months.
• Cut the incident backlog by up to 70% per sprint through SQL root-cause analysis and auditable corrective migrations.
• Resolved recurring mobile UX issues by optimizing state management and API payloads, ending mobile-related complaints after release.
• Built and maintained NestJS/TypeScript APIs integrated with AWS, documented via Swagger/OpenAPI and monitored in Datadog.

Next.js · NestJS · TypeScript · AWS · Datadog

December 2023 - April 2025

Lumma DespachanteBackend Developer · São Bernardo do Campo, Brazil

• Developed web crawlers (Node.js, Puppeteer, Cheerio) that automated previously manual data extraction across multiple sites, reducing manual workload by ~70%.
• Designed an automated scanned-document pipeline (AWS Textract, Lambda, S3) that cut typographical errors and generated ~30% in annual cost savings by reducing reliance on third-party providers.
• Built a bank-slip generation system in partnership with the bank, reducing issuance time from minutes to seconds and removing a recurring manual task.
• Developed internal dashboards (Next.js + AWS backend) to monitor and manage crawlers.

Node.js · Puppeteer · AWS Textract · Lambda · S3

September 2022 - December 2023

Move3Mid-Level Systems Analyst · São Bernardo do Campo, Brazil

• Maintained and extended Protheus ERP and MySQL integrations, authoring complex SQL queries and validation routines that reduced reconciliation errors by ~30%.
• Implemented a CNAB (payments file format) validation system that blocked malformed transfers and cut bank rejection rates by ~55%.
• Automated internal processes with Node.js and UiPath, saving the team ~200 hours/month of manual work.
• Built Python ETL routines for data extraction, transformation and analysis, halving report generation time.

Protheus ERP · MySQL · Node.js · UiPath · Python

October 2018 - December 2021

MyGrailFounder & Automation Engineer · Brazil

• Designed and implemented automation pipelines in Python and JavaScript (Puppeteer, Playwright) for product availability monitoring, checkout execution and real-time notifications.
• Built resilient HTTP integrations with asynchronous requests, persistent sessions and cookie and header management to drive endpoints and checkout flows.
• Implemented rotating proxy management with fallback logic for load balancing, resilience and request distribution.
• Adopted observability from the start: structured logging, execution tracing and performance metrics (average response time, success rate per worker, retry counts) that drove continuous improvement.

Python · JavaScript · Puppeteer · Playwright